At KAYLOW, we are committed to protecting the privacy of our customers.

This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website or purchase our products.

Information We Collect

We may collect the following types of information from you:

1. Personal information: This includes your name, email address, phone number, and any other information you provide when creating an account or making a purchase.
2. Payment information: We collect your payment details, such as credit card information, to process transactions.
3. Usage data: We gather information about your use of our website, such as pages visited, search queries, and purchase history.
4. Location data: We may collect your location data to provide personalized location-based services.
5. Communication data: We store records of any communication between you and our customer support team.

How We Use Your Information

We use the information we collect for the following purposes:

1. To process and manage your transactions.
2. To provide personalized recommendations and improve our products and services.
3. To communicate with you about your account, updates, and promotions.
4. To maintain and improve the security and functionality of our website.
5. To comply with legal requirements and protect our rights.

Sharing Your Information

We may share your information with third parties in the following circumstances:

1. With service providers and partners to facilitate transactions or provide services.
2. With law enforcement or government agencies when required by law or to protect our rights.
3. In the event of a merger, acquisition, or sale of our business assets.

Your Choices and Rights

You have the right to access, update, or delete your personal information at any time. You can also opt-out of receiving promotional communications from us. To exercise these rights, please contact our customer support team.

Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and resolve disputes. We implement appropriate security measures to protect your information from unauthorized access, disclosure, or alteration.

International Data Transfers

Your personal information may be transferred to, stored in, or accessed from countries outside your residence country, including the United States. By using our website and providing your personal information, you consent to these transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our customer support team. sales@kaylow.co.uk